Commerce Bank Sucks

Have not had a worse experience with a bank as I have with Commerce bank. I highly recommend NOT banking here.

I enjoy the online banking. I like being able to see what activity is on my account on a daily basis. You can get this service at any bank. I was also enjoying the ease of transfering money from Commerce to Bank of America. It was a LOT of fun to avoid using the actual bank, either the lobby or the drive-up. I simply prefer to do whatever I can from the comfort of my own pajamas.

UNTIL... I found out that they charge you $6.95 per month to use this service. WTF?! I don't send out 16.54 letters out a month needing that much postage. Why would anyone in their right mind spend this much to do online banking when THE UNITED STATED POSTAL SERVICE IS CHEAPER?

Shouldn't online services be cheaper? I mean it does not take as much man power to operate a computer as it does to staff the bank. I just don't understand!

Another thing that bothers me is their motto: call. click. or come by. No one answers email...at least not for over 24 hours. And you CAN'T get a human being on the phone. What kind of service is this?

Once my last paycheck is deposited into the account, I am taking my money out and never looking back. Thinking about putting our valuables into a fireproof box (bolted to the floor). Why not? same price as the yearly cost of a safety box at Bank of America? This would be a one-time-only fee, instead of annual.

Humph. Lots to think about. Ready to be rid of CB.